Let's say you run a mobile service business or run a government agency that has lots of folks out in the field doing services, what sort of computer hardware do you need to stay in touch with all your vehicles, teams and crews?
Well, let's talk a little bit some of the past technologies like 1.5-way alphanumeric pagers by satellite and Motorola GPS tracking systems, which was military transfer technology that was also first used by Federal Express and other companies for commercial use.
Alphanumeric technology allowed dispatchers to send information and for mobile teams to answer yes or no all by satellite. This was before the advanced cell phone technologies and these systems could work anywhere unlike trunk repeater systems, best of all the costs were next to nothing.
All the dispatch needed was an Alphamate and an alphanumeric pager for each crew. This system could also be hooked to a PC, thus it could be used by trucking fleets, as well as any service vehicle fleet, even Joe the Plumber could use such a system to dispatch his units.
Today, the technology with 3G wireless hooked up to a dispatch computer, teams of mobile units can communicate in real-time. Mobile teams can do routing, GPS and data transfers in real time. They can collect credit card information, send it and have their schedules updated in real time, through a website, intranet system all coupled to CRM systems taking phone calls from customers.
Mobile technology hardware is getting cheaper, simpler and robust. Today, Joe the Plumber can easily make $250,000 per year running 4 or 5 units or up to 20 as his business grows. Please consider all this when voting for the best choice.
Lance Winslow - Lance Winslow's Bio. If you have innovative thoughts and unique perspectives, come think with Lance; http://www.WorldThinkTank.net/.
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